With the rapid advancement of digitalization, electronic commerce has become a core business activity for businesses of all sizes. This transformation has brought with it a complex legal regulation and an increasing need for regulation. Our office provides comprehensive legal support to ensure that e-commerce activities are carried out in accordance with the legislation.
Our Service Areas
- Regulatory Compliance Processes
E-commerce websites are ensured to comply with Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on Consumer Protection and related regulations. Necessary documentation is prepared within the scope of commercial electronic messages, distance contracts and prior information obligations. - Platform Agreements and User Terms
Contracts are created between the seller, intermediary service provider and users operating on e-commerce platforms. Membership terms, privacy policies and user agreements are structured in legal terms. - Protection of Personal Data
Personal data obtained within the scope of e-commerce activities are processed in accordance with the provisions of KVKK and GDPR and compliance processes for data controllers are carried out. - Consumer Complaints and Administrative Processes
Processes related to consumer complaints are managed and preventive counseling is provided to prevent administrative fines. When necessary, procedures are followed before the Ministry of Trade, E-Commerce Information System (ETBIS) and Consumer Arbitration Committees. - Advertising and Promotion Activities
Digital advertising, influencer collaborations and promotional campaigns are planned in accordance with the law; risk assessments are made in line with the decisions of the Advertising Board.
6. International E-Commerce and Customs Practices
Consumer rights, contract law and import-export processes are evaluated within the scope of cross-border e-commerce transactions. Contract and legislation consultancy is provided for companies operating in international marketplaces.
